Frequently Asked Questions
Your Questions, Our Answers
At The Gold Buyer, we purchase gold items ranging from 9 to 24 Karats in various forms, including jewelry, coins, and scrap gold. Whether it’s white, yellow, or rose gold, we ensure a fair assessment and competitive pricing.
The selling process is straightforward. Simply bring your gold items to us for an evaluation. After checking their quality and weight, we will provide you with a fair offer. If you accept, we handle the transaction promptly and securely.
We encourage you to ask questions at any stage. Our team is here to provide clarity and ensure you feel comfortable with the gold selling process. Feel free to reach out via our contact form or by phone.
Absolutely. We take security seriously. Your gold will be securely kept at our facility during the evaluation process. Our trained staff ensures that all items are handled with care and respect.
We offer multiple payment options to cater to our clients’ preferences. You can choose between cash payments, bank transfers, or checks, whichever is more convenient for you.
The Gold Buyer stands out for its commitment to customer satisfaction, professionalism, and a transparent process. We prioritize trust, ensure competitive pricing, and provide a personalized experience for every client.
Yes, you can sell mixed gold items. We evaluate each piece separately and offer you a price based on its specific karat value, ensuring a fair deal for you.
You will need a form of identification, such as a driver’s license or passport, to complete the transaction. This ensures compliance with legal requirements and helps us maintain a secure process.
The evaluation process generally takes about 15 to 30 minutes, depending on the number of items being assessed. We aim to provide you with a prompt and thorough evaluation experience.
If you choose not to sell after the evaluation, no problem! We’ll return your items without any obligation. Your comfort and satisfaction are important to us.
Currently, we do not offer home evaluations. We prefer clients to visit our store to ensure a secure and thorough assessment of your gold items.
Yes, you are welcome to visit us without an appointment. However, scheduling an appointment may help minimize your wait time and ensure personalized service.