Your Privacy Matters

Privacy Policy

This Privacy Policy explains how GB IP PTY LTD, trading as The Gold Buyer Boutique (ABN 14 674 855 497), collects, stores, uses, and discloses your personal information.

What Information We Collect and Why

We typically gather:

Identification details such as driver’s licenses or proof of age cards.
Personal details including name, contact information, and residential address.
Details about property sold, including descriptions, serial numbers, engravings, or markings.
Communications with us, including feedback or inquiries.
Information about how you interact with our website through cookies, analytics tools like Google Analytics, or social media pixels.
Please note we do not collect your date of birth, even if we hold your driver’s license.

How We Collect Your Data

Mainly through your direct interactions, such as filling out forms, contacting us by phone or email, or engaging via social media.
Cookies and similar technologies are used to enhance website security, remember your preferences, and improve user experience.
Data may also be obtained from third-party services like Google Analytics or Facebook Pixel, which track your activity across the internet.

Why We Collect Your Data

To comply with licensing and legal requirements.
To verify your identity and process transactions securely.
To communicate with you about your inquiries or transactions.
To send newsletters or updates, which you can opt out of.
To analyze website traffic and improve our services.

Disclosing Your Personal Information

We will only share your data when necessary, such as with licensed service providers for data storage, analytics, or marketing.
We implement safeguards to ensure third parties comply with Australian privacy standards; however, some may store data overseas.
Your information is protected against unauthorized access, loss, or misuse.

Accessing and Managing Your Data

You may request access to your data or ask for corrections or deletions by contacting us.
We will respond within legal and privacy guidelines.
To lodge a complaint or report privacy concerns, contact the Office of the Australian Information Commissioner (OAIC).

Data Retention

We keep your information for up to four weeks online.
Afterward, data is securely stored on physical drives or paper in locked storage.
To further protect your privacy, we do not record your date of birth in our accounting system—only your name, address, contact number, and a photo of the item sold are stored.

Further Information

If you require further information on our terms & conditions, please reach out via email: tania@thegoldbuyer.com.au

Thank you for choosing a service created with integrity and care at its heart!